Repke Fitness – Cancellation & Refund Policy
1. Cancellation Policy
At Repke Fitness, we understand that life changes and we also only want to work with clients who want to work with us. You will never feel “stuck” and we don’t do long term contracts. We want to make managing your subscription as easy as possible. Clients may cancel their training subscription at any time, for any reason, as long as proper notice is provided which is just 14 days’ notice.
To cancel your subscription:
You must provide at least 14 days’ written notice via email or text message to:
📧 Cancel@RepkeFitness.com
📱 667-771-5336Your cancellation will only be considered complete once you receive written confirmation from Repke Fitness acknowledging that we received your request.
(If you do not receive confirmation, please follow up to ensure your message was received.)
Timing of Notice:
14+ Days Before Your Renewal Date:
You will not be charged for the upcoming billing cycle. Your subscription will end at the conclusion of your current billing period, with no cancellation fee.Less Than 14 Days Before Renewal Date:
Your subscription may renew automatically. If that occurs and you request a refund for unused time, a $45 processing fee will apply to cover administrative costs.
2. Refund Policy
Refunds for Unused Time:
Clients who cancel with proper 14-day notice are eligible for a refund of any unused full month(s) remaining on their subscription, minus a $45 processing fee.Mid-Month Cancellations:
If you cancel mid-month (after your renewal payment has processed) and prefer not to continue training for the next cycle, you will not be charged again after your current billing period ends. However, the current month’s payment is non-refundable since the subscription period is already active.Initial Consultation Fees: The $75 Initial Consultation Session fee is non-refundable once the session has been completed. If you cancel before 24 hours, then that fee is refundable.
3. Missed Sessions / Scheduling Flexibility
Our subscription model already accounts for the realities of life — such as vacations, illness, or holidays — by offering discounted rates based on consistent training. Because of this, we do not provide make-up sessions or prorated refunds for missed appointments.
4. How to Cancel
Please include the following when submitting your cancellation:
Full name
Phone number on file
Subscription plan type (e.g., 2x/week bi-monthly, 3x/week bi-monthly, Family Plan, etc.)
The date you’d like your subscription to end
Email or text this information to:
📧 Cancel@RepkeFitness.com
📱 667-771-5336
Once we confirm receipt, your cancellation will be processed accordingly.
Summary Example
| Situation | Result |
|---|---|
| Cancel 14+ days before renewal | No fee; no future charges |
| Cancel less than 14 days before renewal | $25 processing fee if refund is needed |
| Cancel mid-month, no refund request | No fee; subscription ends at current period |
| No confirmation received from Repke Fitness | Cancellation not valid until confirmed |
MONTH TO MONTH SUBSCRIPTION:
SUBSCRIPTION UP TO 2 SESSIONS a week
(1 Month Commitment Required – $650 Every Month)
____________________________
1-Hour Initial Consultation Session is a one time fee of $75
(Can cancel at the end of the months or switch to other subscription option)
Every subscription comes with free workouts for your non-training days, so you can stay on track whether you’re traveling, at the gym or at home. Designed by our expert personal trainers, these workouts are available exclusively on our custom Fitness App, accessible on your phone, tablet, or computer. We’re committed to your success, which is why we include this resource at no extra cost for all subscription clients.
BI-MONTHLY SUBSCRIPTION BELOW:
SUBSCRIPTION UP TO 2x a week
(2 month commitment required – $1095 Every 2 months)
____________________________
1-Hour Initial Consultation Session is a one time fee of $75
(Can cancel at the end of 2 months or switch subscriptions)
SUBSCRIPTION UP TO 3x a week
(2 month commitment required – $1595 Every 2 months)
____________________________
1-Hour Initial Consultation Session is a one time fee of $75
(Can cancel at the end of 2 months or switch subscriptions)
FAMILY PLAN – MONTH TO MONTH SUBSCRIPTION:
SUBSCRIPTION UP TO 4 SESSIONS a week – SHARED
(1 Month Commitment Required – $1050.00 Every Month)
____________________________
1-Hour Initial Consultation Session is a one time fee of $75
(Can cancel at the end of the months or switch to other subscription option)
Every subscription comes with free workouts for your non-training days, so you can stay on track whether you’re traveling, at the gym or at home. Designed by our expert personal trainers, these workouts are available exclusively on our custom Fitness App, accessible on your phone, tablet, or computer. We’re committed to your success, which is why we include this resource at no extra cost for all subscription clients.
How does the Repke Fitness subscription work?
Our most popular plan is the bi-monthly subscription, which includes up to 2 personal training sessions per week. We understand that life isn’t always predictable, so the plan is designed with flexibility in mind.
Our subscription model is different from what most fitness studios and big box gyms offer. Most places charge around $80 to $130 or more for each session. At Repke Fitness, our average personal training session costs about $65 and even lower if you train more times per week. That lower rate is possible because of how our monthly subscription is structured.
Depending on your plan that you signed up for you get UP to 2, 3 or 4 sessions per week, depending on your tier. That plan already factors in the reality that life happens. Whether it’s holidays, vacations, sick days, or emergencies, the occasional missed session is expected. Instead of offering make-up sessions, we provide a consistent lower rate that already accounts for those days.
Even if you miss a week or two, your average cost per session is still much lower than the industry standard – we encourage you to compare. And with us, you’re getting high-quality, personalized training in a private setting with experienced, certified trainers (not a big commercial, big-box gym).
Also, when you’re traveling or unable to come in, don’t forget that we offer home workouts on our Fitness App too (so, let us know before you head out of town so we can schedule workouts for you). So even when you’re away, you’re not left hanging. Just let us know if you need something customized while you’re gone.
We offer high-quality service at a very reasonable price because we want to make personal training more affordable for more people, while also creating a predictable way to pay our trainers a fair wage. Our model helps us do just that and unfortunately, if you don’t like that we may not be the best fit for you.
And we’re transparent about everything. Our pricing is listed right on our website (which is rare in this industry), and we encourage you to compare if you’d like.
If you have any questions about your plan or need help staying on track while you’re away, we’re here for you.
Have questions? Call or text us at 667-771-5336. This flexible model applies to all of our subscription plans.
Schedule your initial training session today!
Best Personal
Fitness Trainer
The Capital Reader's Choice
2013, 2014, 2015
Best Weight
Loss Center
The Capital Reader's Choice
2015
Best Fitness/
Health Club
Maryland Gazette Reader's Choice
2016
Address
8268 Veterans Highway #3
Millersville, MD 21108
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